GridlingtonAI

Privacy Policy

Last updated: 1 January 2025

GridlingtonAI ("we", "us", "our") takes your privacy seriously. This Privacy Policy sets out how we collect, use, store, and protect personal information obtained through gridlingtonai.net. We operate in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions after reading this policy, please contact us at [email protected].

1. Who We Are

GridlingtonAI is the data controller for personal information collected through this website. Our principal office is at 8 Canada Square, London E14 5HQ, United Kingdom. As data controller, we are responsible for deciding how and why your personal data is processed, and we are accountable for ensuring that processing is lawful, fair, and transparent.

2. Information We Collect

When you submit an enquiry through our contact form, we collect your name, email address, and the content of your message. We also automatically collect technical data when you visit our website, including your IP address, browser type, device type, operating system, the pages you view, how long you spend on each page, and the URL of the website that referred you to us. This data is collected using cookies and similar technologies.

3. How We Use Your Data

We use your personal data to respond to enquiries and provide the consulting services you have requested, to improve the performance and content of our website, to ensure the security and integrity of our systems, and to comply with our legal and regulatory obligations. We do not use your data for automated decision-making or profiling, and we do not sell or rent your personal data to any third party under any circumstances.

4. Legal Basis for Processing

We process personal data on the basis of your consent where applicable, the necessity of processing to take steps at your request prior to entering a contract, our legitimate interests in operating and developing our business (where balanced against your privacy rights), and compliance with legal obligations. Where we rely on legitimate interests, we have conducted a balancing test to confirm that our interests do not override your fundamental rights.

5. How Long We Keep Your Data

We retain personal data submitted through contact forms for up to three years from the date of last contact. Technical and analytics data is retained for a maximum of twelve months. Where we enter into a contractual relationship, relevant data is retained in accordance with our record-keeping obligations under UK law. You may request deletion of your data at any time and we will process such requests within 30 days, subject to any overriding legal retention requirements.

6. Your Privacy Rights

Under UK GDPR, you have the right to access, correct, delete, restrict, or object to the processing of your personal data. You also have the right to data portability and the right to withdraw consent at any time. To exercise any of these rights, please email [email protected] with your request. You have the right to complain to the Information Commissioner's Office (ICO) if you believe we have not met our obligations under UK data protection law.

7. Transfers of Personal Data

We process all personal data within the United Kingdom. Where we use third-party service providers who may process data outside the UK, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions recognised under UK law. We maintain a record of all data processing activities and third-party processors as required by UK GDPR.

8. Policy Updates

We review and update this Privacy Policy periodically. Material changes will be reflected by updating the date at the top of this page. We encourage you to review this policy whenever you interact with our website. Your continued use of gridlingtonai.net following any update constitutes acceptance of the revised policy.

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